Brand: KidKraft
KidKraft Shimmer Mansion Wooden Dollhouse for 12-Inch Dolls
KidKraft Shimmer Mansion Wooden Dollhouse for 12-Inch Dolls
SKU:706943659496
Get it delivered by 14 April.
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- Easy 20 day return
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- Over 5 feet tall with four levels and 8 rooms, this sleek home will ignite imaginative stories for all dolls over and over again
- Living the high life requires a lift. Sleek elevator stops at three floors
- Lamp lights up and toilet flushes to give the home realism
- Hit the gym in your very own home. Run or relax with the included treadmill and yoga mat
- A spacious garage and an outdoor patio expand the play and the fun
- Unwind in style in the attached balcony spa on the top floor
The KidKraft Shimmer Mansion is the perfect dollhouse for young imaginations to weave their own stories for 12 inch dolls. The bright, 4-level dollhouse stands over 5 feet tall and is richly detailed with working lights and a flushing Toilet. For a personalized touch, kids can mount a Framed mirror on the wall, or insert their own works of art to proudly display in this tall dollhouse. Each of the nine rooms offers a unique backdrop for all kinds of stories. A stylish Pink elevator smoothly glides up. 3 stories to the den, where an attached balcony spa awaits. A modern staircase leads to the towering bedroom loft for a breathtaking view for all dolls. The 30-piece accessory kit includes hand-painted wood furniture and accessories for healthy living. A yoga mat and treadmill allow for fun exercise classes in the workout room while watching the modern flat screen television. There's even a fresh bowl of salad waiting on the table. As kids practice healthy living with their 12-inch dolls, they'll learn lessons about the importance of a balanced lifestyle.
Shipping
Shipping
Ships from:
1228 Cornerway Blvd, San Antonio, Texas 78219, United States
Shipping Rates
- Free Shipping: We offer free shipping on orders above $25
- Orders below $25 are charged with a flat rate of $4.99
Shipping Range
- Delivery Area: We currently ship to all states of US.
- Future Expansion: We are considering expanding our delivery areas.
Order Processing Time
- Processing Time: Orders are processed within 1-2 business days, (Monday to Friday).
- Cut-off Time: Orders placed before 12:00 PM will be processed the same day; those placed after will be processed the next business day.
- No Shipping Days: Orders are not processed on weekends or public holidays.
Total Delivery Time
- Estimated Delivery: Orders typically arrive within 8-10 business days after processing, depending on the destination. (Monday to Friday)
Shipping Process
- Courier Services: We use reliable carriers such as DHL, and FedEx for all shipments.
- Tracking Information: After your order is shipped, you will receive an email with tracking details.
Lost or Damaged Items
- Damaged Orders: If your order arrives damaged, please contact us within 48 hours to initiate a resolution.
- Lost Orders: If your order is lost, please reach out to us immediately for assistance.
Returns
- Returns Policy: For detailed return instructions, please refer to our Returns Policy
Contact Us
If you have questions or concerns about this Shipping Policy, please contact us:
- Email: contact.playpanda@gmail.com
- Phone: +1 210 5710241
- Address: 1228 Cornerway Blvd, San Antonio, Texas 78219, United States
Returns
Returns
Policy Overview
- Return Period: 20 days from delivery date
- Refund Processing Time: 10 business days.
- Return Shipping Costs: Covered by the customer unless the product is defective or incorrect.
Order Cancellations
You may cancel your order within two hours of purchase by contacting our customer service team. If your order has already been shipped, please follow the steps in our Return Instructions below.
Return Conditions
We offer returns under the following conditions:
- Return Window: Items can be returned within 20 days of delivery.
- Item Condition: Items must be in their original, unused condition with all tags attached and in the original packaging.
- Receipt or Proof of Purchase: Required for all returns.
Return Instructions
To start a return, please follow these steps:
- Contact Customer Service: Email to contact.playpanda@gmail.com with your order number, reason for return, and any supporting photos if applicable.
- Receive Return Authorization: Our team will review your request and provide a return authorization and detailed instructions.
- Return Packaging: Safely package the item, ensuring all tags and original packaging are included, and attach the return authorization form.
- Shipping: Use a reliable shipping service with tracking. Return shipping costs are covered by the customer or covered by us if defective or incorrect.
Refund Policy
- Refund Approval: Once we receive and inspect your returned item, we will notify you regarding the approval status.
- Processing Time: Approved refunds will be processed to your original payment method within 10 business days. Your bank or credit card provider may require additional time to post the refund.
- Confirmation: You will receive a confirmation email once the refund is processed.
If you do not see the refund within the expected time, please check with your bank. For further assistance, contact us at contact.playpanda@gmail.com
Exchange Policy
We offer exchanges for incorrect or defective items. We do not exchange used, opened, slightly opened products. Contact us within 20 days of delivery, and we’ll cover the return shipping costs for eligible exchanges. If an incorrect size was ordered, please follow the return process and then place a new order for the correct size.
Exceptions and Special Cases
- Defective or Damaged Items: If your item arrives damaged or defective, contact us within 48 hours. We’ll arrange a return at no cost to you and offer a replacement or full refund as per your preference.
- Incorrect Product: If you receive an incorrect item, please contact us, and we’ll cover the return shipping and send you the correct item promptly.
- Lost Packages: If your package does not arrive within the estimated timeframe, contact us so we can initiate an investigation with the shipping carrier.
Processing Times
- Return Window: Returns must be initiated and shipped within 20 days of receiving the item.
- Inspection Period: Once received, returns are inspected.
- Refund Issuance: Refunds are processed to the original payment method within 10 business days after inspection.
Return Shipping Address
Please send approved returns to:
1228 Cornerway Blvd, San Antonio, Texas 78219, United States
Contact Information
If you have further questions or require assistance with returns or refunds, please reach out:
- Email: contact.playpanda@gmail.com
- Phone: +1 210 5710241
- Address: 1228 Cornerway Blvd, San Antonio, Texas 78219, United States
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