Brand: Backyard Discovery

Backyard Discovery Eagles Nest Elite Swing Set

SKU:752113902329

$1,899.99 USD

~~$2,499.99 USD~~ $1,899.99 USD

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Get it delivered by 14 April.

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Easy 20 day return
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Color: Gray

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Part hideout, part lookout, part campout — the activities your kids will enjoy in the Eagles Nest Elite Swing Set go on and on.

With one of the tallest and most spacious clubhouses available, it’s the perfect combination of playhouse and swing set. Get ready to see smiling faces climbing the rock wall, hanging out in the crow's nest, and spending hours and hours having fun outside.

Easy Assembly – Supported by the step-by-step interactive BILT app
Roomy enough for scary stories and camping out!
Search for ancient treasure in all the nooks and crannies of the 5ft, 6ft and 7ft. platforms
Get a bird’s eye view of your domain from the 7ft. crow’s nest
Make your escape down the premium double walled 10 ft. wave slide
Climb the challenging rock wall to the wrap around porch and keep watch for the enemy
Two heavy duty belt swings and oversized web swing
Heavy duty swing chains
Stain colors may vary
US Patent 10,427,058 B2
5 Year Limited Warranty
Engineered to meet or exceed ASTM standards (code F1148-19). This product is intended for RESIDENTIAL USE ONLY. Any use of this product outside of a residential setting will make the product null and void.

Packed Separately

Box 1: 92" x 22 1/4" x 7 " Weight: 185 lbs.

Box 2: 92" x 22 1/4" x 7 1/2" Weight: 172 lbs.

Box 3: 92" x 22 1/4" x 7 " Weight: 159 lbs.

Box 4: 92" x 22 1/4" x 8 3/4" Weight: 159 lbs.

Box 5: 89 1/4" x 44" x 5 1/2" Weight: 176 lbs.

Wave Slide Packaged Separately

Global Identifier (UPC):

752113902329

Shipping

Ships from:

1228 Cornerway Blvd, San Antonio, Texas 78219, United States

Shipping Rates

Free Shipping: We offer free shipping on orders above $25
Orders below $25 are charged with a flat rate of $4.99

Shipping Range

Delivery Area: We currently ship to all states of US.
Future Expansion: We are considering expanding our delivery areas.

Order Processing Time

Processing Time: Orders are processed within 1-2 business days, (Monday to Friday).
Cut-off Time: Orders placed before 12:00 PM will be processed the same day; those placed after will be processed the next business day.
No Shipping Days: Orders are not processed on weekends or public holidays.

Total Delivery Time

Estimated Delivery: Orders typically arrive within 8-10 business days after processing, depending on the destination. (Monday to Friday)

Shipping Process

Courier Services: We use reliable carriers such as DHL, and FedEx for all shipments.
Tracking Information: After your order is shipped, you will receive an email with tracking details.

Lost or Damaged Items

Damaged Orders: If your order arrives damaged, please contact us within 48 hours to initiate a resolution.
Lost Orders: If your order is lost, please reach out to us immediately for assistance.

Returns

Returns Policy: For detailed return instructions, please refer to our Returns Policy

Contact Us

If you have questions or concerns about this Shipping Policy, please contact us:

Email: contact.playpanda@gmail.com
Phone: +1 210 5710241
Address: 1228 Cornerway Blvd, San Antonio, Texas 78219, United States

Returns

Policy Overview

Return Period: 20 days from delivery date
Refund Processing Time: 10 business days.
Return Shipping Costs: Covered by the customer unless the product is defective or incorrect.

Order Cancellations

You may cancel your order within two hours of purchase by contacting our customer service team. If your order has already been shipped, please follow the steps in our Return Instructions below.

Return Conditions

We offer returns under the following conditions:

Return Window: Items can be returned within 20 days of delivery.
Item Condition: Items must be in their original, unused condition with all tags attached and in the original packaging.
Receipt or Proof of Purchase: Required for all returns.

Return Instructions

To start a return, please follow these steps:

Contact Customer Service: Email to contact.playpanda@gmail.com with your order number, reason for return, and any supporting photos if applicable.
Receive Return Authorization: Our team will review your request and provide a return authorization and detailed instructions.
Return Packaging: Safely package the item, ensuring all tags and original packaging are included, and attach the return authorization form.
Shipping: Use a reliable shipping service with tracking. Return shipping costs are covered by the customer or covered by us if defective or incorrect.

Refund Policy

Refund Approval: Once we receive and inspect your returned item, we will notify you regarding the approval status.
Processing Time: Approved refunds will be processed to your original payment method within 10 business days. Your bank or credit card provider may require additional time to post the refund.
Confirmation: You will receive a confirmation email once the refund is processed.

If you do not see the refund within the expected time, please check with your bank. For further assistance, contact us at contact.playpanda@gmail.com

Exchange Policy

We offer exchanges for incorrect or defective items. We do not exchange used, opened, slightly opened products. Contact us within 20 days of delivery, and we’ll cover the return shipping costs for eligible exchanges. If an incorrect size was ordered, please follow the return process and then place a new order for the correct size.

Exceptions and Special Cases

Defective or Damaged Items: If your item arrives damaged or defective, contact us within 48 hours. We’ll arrange a return at no cost to you and offer a replacement or full refund as per your preference.
Incorrect Product: If you receive an incorrect item, please contact us, and we’ll cover the return shipping and send you the correct item promptly.
Lost Packages: If your package does not arrive within the estimated timeframe, contact us so we can initiate an investigation with the shipping carrier.

Processing Times

Return Window: Returns must be initiated and shipped within 20 days of receiving the item.
Inspection Period: Once received, returns are inspected.
Refund Issuance: Refunds are processed to the original payment method within 10 business days after inspection.